Account and Data Deletion

At Cleverli, we respect your privacy and provide you with the ability to request deletion of your account and all associated data.

How to Request Account Deletion

To request deletion of your Cleverli account and associated data, please follow these steps:

• Email us at: support@cleverli.ai
• Use the subject line: Account Deletion Request
• Include the email address associated with your Cleverli account

We will send a confirmation email acknowledging your request and process the deletion within 7 business days.

What Data Will Be Deleted

When your account is deleted, the following data will be permanently removed:

• Your account information (email, name, profile details)
• Call recordings, transcripts, and call history
• AI interaction data and conversation logs
• Associated phone numbers and call forwarding settings
• Push notification tokens and device registrations
• Business configuration (greetings, menus, hours, etc.)
• Business contacts and customer data
• Orders, appointments, and related records
• Account settings and preferences

Subscription and Billing

If you have an active subscription, please cancel it before requesting account deletion. You can cancel your subscription from the Cleverli portal or mobile app. Account deletion does not automatically cancel an active subscription. Any outstanding charges will be processed before deletion is completed.

What Data May Be Retained

We may retain limited data after account deletion if required for:

• Legal compliance and regulatory obligations
• Fraud prevention and security purposes
• Financial recordkeeping (invoices and payment history, as required by law)
• Resolving disputes or enforcing our agreements

Any retained data will be kept only as long as necessary and deleted in accordance with applicable laws and retention requirements.

Third-Party Data

If you connected third-party services (such as Google Drive or Google Calendar), deleting your Cleverli account will revoke our access. However, data already stored in those third-party services will not be affected. You can manage that data directly through those services.

Contact

If you have questions about account deletion or our data practices, contact us at:

Cleverli
Email: support@cleverli.ai